Privacy Policy
This Privacy Policy explains how SkillMe, operated by Bangkok Cadogan Co., Ltd. ("we", "us", or "our"), collects, uses, discloses, and safeguards your personal information when you use the SkillMe mobile application and web application ("Service"), in compliance with the Personal Data Protection Act (PDPA) and applicable international privacy laws.
1. Personal Information We Collect
Depending on how you use SkillMe, we may collect the following categories of data:
- Account & Identity Data: Email address, display name/nickname, profile photo URL, and authentication identifiers (User ID) when you register or sign in via Email, Sign in with Apple, or Google Sign-In.
- Skill & Time Tracking Data: Skill names, custom chart colors, recorded time logs (start time, end time, duration), and Gamify Mode progress synced to your account via Cloud Firestore.
- Subscription & Purchase History: Subscription status and entitlement records managed through Apple App Store, Google Play, or RevenueCat. We do not collect or store your credit card or payment card details directly.
- Usage & Analytics Data: App interaction events (such as starting a timer or viewing the upgrade screen) collected via Google Firebase Analytics to improve app stability and user experience.
- Customer Support Data: When you contact us via the in-app Contact Support form, we collect your contact email, message, app version, locale, and device/OS version to help diagnose and resolve your issue.
2. How We Use Your Information
- To provide, operate, and synchronize your skills, timers, and activity logs across devices.
- To authenticate your identity and secure your user account.
- To verify and manage your SkillMe Premium subscription entitlements across platforms.
- To analyze aggregate app performance and improve features and reliability.
- To respond to your support inquiries, bug reports, and feedback.
- To comply with applicable legal obligations.
3. Data Sharing & Third-Party Service Providers
We do not sell your personal information or use your data for third-party cross-app targeted advertising. We share data only with trusted infrastructure providers necessary to operate SkillMe:
- Google Firebase (Authentication, Cloud Firestore, Analytics): For secure account authentication, cloud database synchronization, and app usage analytics.
- RevenueCat & Platform Stores (Apple App Store / Google Play): For processing and validating in-app subscriptions and purchases.
- Legal Compliance: When required by law, court order, or governmental regulation.
4. Data Retention & Security
We implement appropriate technical and organizational security measures—including encrypted transit (HTTPS/TLS) and strict database access rules—to protect your data against unauthorized access, alteration, or disclosure. We retain your personal data only for as long as your account remains active or as required by law.
5. Your Rights & Account Deletion
You have the right to access, update, or request deletion of your personal data at any time:
- In-App Account Deletion: You can permanently delete your account and all associated skill and time log data directly inside the app by going to Settings > Delete Account.
- Web Deletion Guide / Request: You can also review our deletion instructions or submit a request at /delete-account/.
- Access, Correction & Withdrawal of Consent: You may update your profile details in the app or contact us via email to exercise your data protection rights.
6. Cookies & Local Storage
On our web application and website, we use essential local storage and cookies to remember your login session, theme preference (Light/Dark mode), and language selection. You can manage or clear cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated effective date.
8. Contact Us
- Email: support@bangkokcadogan.com
- In-App Support: Settings > Contact Support
- Data Controller: Bangkok Cadogan Co., Ltd. (SkillMe)
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